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SightMax
SightMax is a live chat software program providing live website monitoring, live help and live support to visitors for sales and customer service. SightMax has a host of exciting built-in features, these include: Instant Messaging between operators, Operator Chat Transfer, Multiple Chat Queues (ex. Sales and Support), Chat Conferencing and Operator 'Coaching', Operator Initiated Chat, Secure Chats, Canned Responses, Co-Browse and more...
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Live Help 123
Live Help 123 is a feature rich live help system. Sales and support staff can interact with customers in real time, without the worry of costly long distance phone calls or the delays of antiquated e-mail systems. Visitors just need to click on the "live help" button to chat without having to install any software. For more details please visit our web site: http://www.akeni.com/en/livehelp/livehelp.php
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MiniHelp!
MiniHelp! is a PHP script that allows you to interact with your visitors, offering support and/or sales in real time through chat. When the visitor requests help, the operator is informed through a visual and sonorous signal. MiniHelp! is completely Web-based, and does not require any additional software or plugin.
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LiveServiceDesk
POWERFUL AND AFFORDABLE LIVE CUSTOMER SERVICE SOFTWARE LiveServiceDesk empowers small web businesses with the ability to turn browsers into lifetime customers by instantly answering questions before visitors click to a competitor's site! Interacting live builds trust in potential customers leading to more sales and the opportunity to up-sell and cross-sell. Building trust with your customers will ensure that they will return again and again.
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Boldchat Operator Client .NET
Chat with visitors on your web site. Great for sales and customer service chats. See all visitors on your web site. Initiate chats with visitors. Customize your chat window with your logo, colors, etc. Display a chat button showing your availability. Use canned answers. Send HTML messages. Receive copies of chat sessions via email. Use with multiple operators. Receive audio and visual alerts on new chats, new messages, and new visitors.
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AliveChat BETA
AliveChat 3.0 Beta allows you to connect with your web site visitors in real-time via a browser based chat interface. Your company representatives can now support customers while increasing operator productivity and reducing telephone and call center costs. Some features include unlimited operator/client chat sessions, proactive chat, real-time site monitoring, repeat visitors identification, and site metrics and performance analysis tools.
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WhoisOnsite
The WhoisOnsite service is developed for the interaction of a live operator with visitors on your site. It allows you to track your website visitors, provide them with real-time support, initiate a chat with any of them and push them HTML pages.
Features:
Tracking ads (Track'it)
Tracking visitors' referring URLs
Tracking visitors' countries
Tracking how many times each visitor visits your website
Tracking visitors' session referring URL
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