Service Level Software

ServersCheck STANDARD Edition

ServersCheck is a software application for monitoring, reporting and alerting on the availability of systems. It includes real-time HTML reports, graphs and Service Level details. Round-the-clock monitoring of up to 5 devices in this version with alerting via email, network message or SMS. The built-in web server enables to administrate ServersCheck through a web browser.

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rapidHELP

This is rapidHELP rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters. Functional Overview Transparent Data flow Customer Tickets Multitasking support Integral Absence Manager Uniform GUI for Administrators and Users Internet Capability Automatic Timing Automatical display of new tickets Statistics HTML-Functionality Drag and Drop Security

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VisualPulse Web Edition

VisualPulse enables 24x7 Web-based monitoring of Web pages, servers, network nodes, and TempTrax devices providing reports for Ping, HTTP, SNMP, TCP statistics and environmental temperatures. Automated alerts provide instant problem notification, and automated capture of traceroute diagnostics enables analysis of availability problems regardless of when the disruption occurred.

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