Request Tracker Software

Free Request Tracker Download

Request Tracker is a database system that allows you to store and retrieve all pertinent information about customer requests. For help desks of any call center. Track who requests what and when they requested it, what was done to address the request, who handled the request and how much time it took them. If you charge customers for the requests you handle, Request Tracker will allow you to calculate charges, print bills and track payments.

Software Author: CyberNiche Software
Price: 149
Released: 2/17/2005
Version: 3.1
Size: 4.70 MB
Platform: Win95,Win98,WinME,WinNT 3.x,WinNT 4.x,Windows2000,WinXP,Windows2003

Download Link: Download Software

Keywords: help desk call center helpdesk workorder database CRM KMS customer relations management customer resource management resource management customer service service report work order time management time

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